They are told they are a horrible person. They get low satisfaction scores. They are told they are in the wrong profession. These are predictable responses from someone who doesn't understand the personality science behind this. To make matters worse, it is often handled with poor emotional intelligence.

People who can’t trust their employer won’t stick around. People who can’t leave will no longer be effective, productive employees. This creates at the least unhappiness, and at the worst an unsafe workplace or a toxic work environment or both. So, I ask you, is this the structure you want to be building in your organization? Or would you like to learn about alternatives?

It simply manages information. Research shows if you want to change your workload, you must have conversations around that workload. You must communicate and set boundaries. You must know what you want, how to say it, and you have to say it in such a way that values everyone at the table.

Recently, colleagues asked me how I solve burnout with communication. From the tone of their voice, they thought I was in over my head, and this was never going to work. I thought, wow, this is a great opportunity for me to share.

We all grew in terms of community and personal growth, but that wasn't the amazing part. What blew my mind was the collaborations that sprang up out of this weekend.

Communication is everything. What you say has power. Think about that for a moment. We can either drive people to suicide, or we can save them from it.